IT SUPPORT SERVICES
IT Support Services You Can Trust
Our I.T. services team has been supporting national infastructure projects since 1992, assisting customers gain the best results from their technology investments.
Technical Support
Our Savant I.T. CARE technical support service has built a reputation for reliability and value. Customers gain peace-of-mind; knowing their IT system is in safe hands.
Users of this service typically experience: an improvement in the quality of their support – with greater system up-time; a reduction in the overall cost of ownership of their systems; and as a result, gain an edge on winning more business.
We approach every prospective client in a similar way:
- We start with a discovery session
- We review your goals and business needs
- We recommend a service level to match
Technical Helpdesk
Our helpdesk is staffed by friendly technicians who are experienced and who talk in plain English rather than techno-babble.
Our experience shows that over 90% of I.T problems are resolved by the helpdesk – removing the need for desk-side support. There are however occasions when the problem cannot be resolved remotely, so arrangements for an onsite visit can be made.
Savant I.T. CARE technical support provides you with:
- A single point-of-contact for all IT issues
- Established procedures
- Proactive advice
We Can Provide
Known Costs
Multi-Site Support
Peace Of Mind
Want To Know More?
Contact us today to learn more about our products and services and see how we can help you.